L'oggetto del presente Contratto di adesione al Programma fedeltà (di seguito denominato "Contratto") è la determinazione dei termini e delle condizioni di utilizzo dei servizi forniti ai membri del Programma fedeltà CVK Rewards (di seguito denominato "CVK Rewards", "CVK Rewards Program" o "Programma") messo in servizio attraverso il sito web https://www.cvkhotelsandresorts.com (di seguito denominato il "Sito") gestito da CVK Mineral Madencilik Nakl. İns. Taah. ve San. Tic. COME. (di seguito denominato "CVK Hotels & Resorts", "la Società", "la nostra Società" o "noi"), con sede a Gümüşsuyu Mah. Selime Hatun Camii Sok. No:27 İç Kapı No:1 Beyoğlu Istanbul o le nostre applicazioni IOS/Android (di seguito "Applicazione") che sono disponibili e/o possono essere rese disponibili per l'uso.
I membri che beneficeranno dei servizi CVK Rewards (di seguito denominato "Membro") sono tenuti a leggere e approvare il presente Contratto di adesione al Programma fedeltà CVK Rewards (di seguito denominato "Contratto") prima di richiedere l'adesione e beneficiare di qualsiasi servizio. Nel caso in cui le condizioni stabilite nel Contratto non siano accettate dal Membro, l'iscrizione a CVK Rewards e l'utilizzo del Sito/Applicazione dovranno essere interrotti immediatamente. Nel caso in cui il Membro richieda CVK Rewards utilizzando il Sito/Applicazione e compilando il modulo contenente le sue informazioni personali, i termini scritti nel presente Contratto saranno accettati e approvati.
a. CVK Rewards Program is a sales and marketing instrument created by CVK Hotels & Resorts to offer different opportunities and experiences to you, valued guests.
b. CVK Rewards is valid at all CVK Hotels & Resorts, except CVK Taksim Hotel Istanbul.
c. The privileges, discounts, promotions and the like offered by CVK Rewards to the Members who apply for the CVK Rewards Program by filling out the form on the Site or in the Application and who meet the required qualifications may be used in the services to be provided by CVK Hotels & Resorts itself, as well as by the companies with which it has a cooperation agreement and whose cooperation is ongoing at the time of the service request (hereinafter referred to as "Member Workplaces(s)"). The Member Workplaces are announced to the Members by being clearly indicated on the Site/Application.
d. CVK Rewards is only valid at the specified CVK Hotels & Resorts or at the Member Workplaces listed in Article 1. c. CVK Rewards points cannot be earned by spending money in shops, cafes & restaurants or other third-party facilities operating within the establishments, and it is not possible to spend the earned CVK Rewards points in these facilities.
e. The Company reserves the right to determine the privileges, discounts, promotions, raffles, eligible price categories and the like to be offered in the content available in the CVK Rewards Program, to offer one or more of them at the same time or to cancel them, and/or to change, reorganize, discontinue the publication of the information presented on the Site/Application without prior notice. Amendments shall enter into force on the date of publication on the Site/Application. The Company recommends that Members read the "Terms of Use & Privacy Policy" at each entrance to the Site/Application and also the "Personal Data Protection" page, where the principles and policies adopted by CVK Hotels & Resorts within the framework of the legislation on the protection of personal data are published.
f. The program conditions are provided under the "Terms and Conditions" heading on the Site and in the CVK Rewards Loyalty Program Membership Agreement. These "Terms and Conditions" may be changed, modified, deleted, added, or subtracted from time to time without notice and without the prior consent of the Members or without any obligation to indemnify the Members; you can read the current conditions by "Member Login" to the Site.